Dedicated 24/7 Remote DBA Support

40-60% savings off the costs of a full-time DBA

database support 1Uninterrupted and fast access to data is vital to modern business. That’s why companies need full-time database administration — so data is available 24×7. Yet many companies find that hiring a senior-level DBA full-time is not cost effective and have difficulty with employee retention.   It’s not usually possible to keep that level of skill busy full time or to keep that person available at all times of the day and night.

Organizations choose DSI as their reliable remote DBA support partner. Our U.S.-based DBA experts connect directly to your environment and monitor, maintain and proactively correct any issue or unforeseen issues as they may occur, just as easily as an on-site employee. And because we’re not just one person, we are always actively making sure your database system performs as expected.

DSI offers:

  • 24/7/365 dedicated DBA support for SQL, DB2/UDB, and Oracle
  • Two dedicated U.S.-based senior-level DSI employees, not contractors
  • Proactive monitoring, maintenance, reporting, and resolution of all issues
  • 40-60% savings off the cost of a full-time DBA
  • A fixed monthly fee for easy budgeting
  • Guaranteed performance and uptime SLAs

We start with a database health check to ensure it is is performing at optimum levels.  We prepare a review document and offer recommendations to increase performance and/or fix systemic routine problems. Then we write scripts to alert our DBAs as to what is happening in your database and to identify any issues that may need attention. After consultation with you, the client, we are then ready to engage one or more of our DBA support services.

DSI offers a full-spectrum of DBA support services:

 

What our Customers Say:

“We had a couple of DBAs that had been working on our issues for months with minimal success, but DSI got it straightened out in an amazingly short period of time. They also squared away our backup situation, and for the first time in a very long time, I was confident that we had rock-solid backups, and I knew we had someone who could get us through a restore if we needed one. I also knew DSI could resolve any Oracle issues or PeopleSoft application issues. Getting our systems running correctly again made me look good in front of both the CFO and the CEO.”

D. Swisher, medical records

“Dimension Systems is one of the best technical partnerships I’ve had in my 31-year career. When we first hired DSI, our database performance was really, really slow. DSI analyzed our systems, we applied their recommended resolutions, and they’ve been running smooth as silk ever since. I’m retiring in March. It’s my strong recommendation that my company never let these guys go.”

S. McNamara, healthcare

“Dimension Systems saves me a tremendous amount of headaches. No way could I hire a DBS to do this work and keep him busy and happy. DSI takes an enormous amount of pressure and worry from me; I wouldn’t have it any other way.”

J. Chapman, higher education