Experienced IT Support Experts
Experienced and expert IT support for organizations running PeopleSoft, Lawson, Oracle, SQL Server, DB2 and Unix/Linux.
An Oracle Gold Partner, Dimensions Systems, Inc. helps organizations reduce the cost, risk, and complexity of operating PeopleSoft and Lawson environments from the application layer down to the database and operating system layers, while aligning IT systems to better support business objectives. In general our role is to solve IT problems and provide ongoing IT operational support so our clients can focus on other business priorities. We do that as both technical and functional IT consultants. In other words, besides fixing the technical glitches, we also solve configuration, workflow, user experience, regulatory, and other issues to achieve higher levels of organizational productivity and end-user performance.
Based just outside Detroit, Michigan, and founded in 1984, Dimension Systems, Inc. (DSI) serves clients in all parts of the United States in virtually all industries and was one of the first third-party PeopleSoft managed service providers in the United States.
A Better IT Managed Services Experience
DSI clients enjoy a better IT managed services experience. Each DSI client works with an experienced team of senior IT professionals who listen to the client and collaborate as a true business partner to remove IT bottlenecks and achieve client goals. Teams are particularly skilled at root cause analysis to actually solve problems, not simply work around them. Very often problems can be solved before they impact the business, thanks to 24/7/365 remote monitoring and proactive issue intervention.
All work is tailored to the client’s specific needs, timeframe, and budget with actual progress toward objectives measured against the milestones agreed to up front. Engagements can be project based, where we solve a specific issue or optimize an environment — or ongoing, where we optimize an IT environment for the client’s business and maintain it at that level.