SUPERIOR IT SUPPORT WITH FEWER EMPLOYEES – SAVING $150,000 / YEAR
This home metals and iron casting company in the North Central U.S.uses PeopleSoft HCM and Financials applications. They had an internal employee providing UNIX administration and DBA support but the Client was dissatisfied because of significant issues with the backup and recovery process. In total, two people managed their database and infrastructure.
Dimension Systems was engaged to provide DBA services, including streamlining their database set-up and backup/recovery procedures. Then, due to staff turnover, the Client engaged DSI to provide application support for the PeopleSoft system. Subsequently, DSI took over total responsibility for UNIX administration.
Because of our expertise in these areas, Dimension Systems is able to provide the Client with support for its PeopleSoft applications and database and UNIX environments with one-half of a person of support, eliminating the need for the client to replace employees who had left the company – at a savings of over $150,000 per year.