PEOPLESOFT TECHNICAL SUPPORT

Our approach to ensure that your PeopleSoft system is operating effectively and that your end-users’ day-to-day needs are addressed. Services include:

  • Assist with production problem resolution
  • Make improvements to programs, job flows, job control language, scripts, procedures, etc.
  • Coordinate installation of new software
  • Provide PeopleSoft operations support including Process Scheduler and application servers
  • Provide PeopleSoft administration services including security and user maintenance
  • Provide Unix/ NT system administration
  • Provide Web server administration
  • Provide application help desk support for end users
  • Conduct user training as needed
  • Apply corrections to application programs and jobs
  • Make minor changes to panels, programs and reports
  • Develop ad-hoc queries and reports